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| OUR
HOSPITAL
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 In
the forefront of global healthcare
DSH is one of the reputable hospitals in Malaysia and Southeast Asia and comes
under the flagship of the KPJ Healthcare Berhad, the largest healthcare group
in Malaysia. As a key role player in the medical arena, DSH is backed by years
of experience in the healthcare business, with established quality systems in
place in all its processes and operations. DSH is equipped with the latest in
healthcare technology and has over 300 staff comprising a team of highly
qualified specialists and administrative support.
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At DSH, we endeavour to harness the strategic
synergy and collective focus to build on the strengths of our skills and
capabilities, inspiring excellence in healthcare delivery and development.
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Patient-focused healthcare
services
At DSH, we value our patients and work towards creating the ideal recuperative
environment by delivering the highest standards of service, on treatment as
well as hospitality levels. To facilitate the total healing and caring
experience, DSH has been equipped with leading edge technology and a
competitive medical team, whose levels of expertise and mode of practice are at
par with the best in the world. A caring and warm atmosphere is created by the
nursing and supporting staff, who nurture a sense of security in the minds of
our patients as they relax in the homely atmosphere of our luxurious abode.
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HALLMARKS OF EXCELLENCE
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DSH was awarded with the Hospital Accreditation status for a 3 year term from
2004-2007 by the Malaysian Society for Quality in Health (MSQH), for the
commitment of its leadership, teamwork towards delivering quality services and
compliance, topping the hospital accreditation requirements. The
internationally recognized certification ensures DSH’s aim for betterment and
excellent reputation.
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DSH received the ISO 9001:2000 accreditation from SIRIM in 2004
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DSH has received the HALAL FOOD CERTIFICATION from Jabatan Agama & Kemajuan
Islam Malaysia (JAKIM)
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| OUR MISSION
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To provide quality par excellence in medical and health care services
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To provide our supervisor facilities, equipment and staff to enable our
Consultants to best serve the needs of our patients
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To remain a leader in the health care service business in Malaysia
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To upgrade and improve management expertise in the health care service
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To provide an equitable return on investment to our organisation
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| HOSPITAL OBJECTIVES |
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Provide a complete range of specialist, clinical and support services
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Lay utmost emphasis on work ethics and confidentiality
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Provide a safe, secure and conducive environment
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Ensure quality care and service to patients by well trained and competent
professionals
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Motivate staff by ensuring their satisfaction, well being and enhance career
development through education and training
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Strive and commit to provide quality par excellence by continuous improvement
in quality assurance programmes
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| SERVICES WITH A SMILE
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| Our service is delivered with the philosophy
based on our core values and principles as follows:
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OUR CORE VALUES
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Valuing people
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Delivery the highest standards of service
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Working as a team
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Learning and improving
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Contributing to our community
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OUR CORE
PRINCIPLES
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Principle of Giving
Give...and you will receive - we always have something to give
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Principle of Action
Do it now!
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Principle of Faith
We believe in each other and in what we do
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Principle of Enthusiasm
We give everything we've got to everything we do - it's a better, smarter way
to live
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Principle of Persistence
We will until...it's done/till we're there/till goal is fulfilled
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